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If using on-prem 2019 then please check this link in the support page:
Failing that if it’s a 404 then it might just need some time for the app to fully load (although the request url in the info you provided is incorrect it should be .aspx on the end!), check your App Management Service configuration in the SharePoint farm and confirm that you can install other apps.
- This reply was modified 1 year, 8 months ago by Martin Laukkanen.