Version 1.0.4.2: Error loading page, error was: parsererror

[David Rosa]

Hello,
I am trying to install this app on my SharePoint 2013 on premises and I always have the following error on the PWA website:

Error loading page, error was: parsererror details: Error: Invalid XML: {“error”:{“code”:””,”message”:{“lang”:”pt-PT”,”value”:”Syntax error ‘\ufffd’ at position 14.”}}}

Other apps work…

Can you please provide me some guidance?

Thanks,
David R.

[Martin Laukkanen]

Hi David,

There are a few things I’d ask you to check regarding this error, firstly can you review the first two FAQ here:

Bulk Edit Support

Specifically: “Security required for Bulk Edit usage” & “On-premises install: No projects are loaded and no error message is shown”

If neither of those solves your problem there may be further errors logged in the browser console, which can be accessed by pressing F12 in either IE or Chrome (or from the dev menu in other browsers). Can you open that console, and reload the app then copy past the complete error messages (if any) that you see there?

Thank you
Martin.

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