Unable to delete Published version of Project in 2010

by Martin Laukkanen | Oct 15, 2010 | Project 2010, Troubleshooting

This is an issue I have seen now with two different Project Server 2010 clients;

Symptoms:

• Certain Projects cannot be opened in either PWA or MS Project.
• Oddly the same projects do not appear to exist in the Draft database, but DO appear in the Published database.
• Projects cannot be deleted from Server Settings after selecting the Published version and hitting delete.

Errors:

Delete Queue job fails and review of the ULS log shows the following:

10/14/2010 11:30:40.33        Microsoft.Office.Project.Server (0x14A8)        0x172C        Project Server        Server-side Project Operations        7gvo        Critical        Standard Information:PSI Entry Point: Project User: i:0#.w|domainadministrator Correlation Id: e63eca62-f9fb-40d6-af52-db59bff5b7cd PWA Site URL: http://project2010:82/PWA SSP Name: Project Server Service PSError: ProjectDeleteFailure (23006) The request to delete a project encountered a problem – the relevant job failed in the Queue. Project UID: 01c7c325-1704-4269-8316-ab1b0bc85d07. Sub-job type where failure occurred: Microsoft.Office.Project.Server.BusinessLayer.QueueMsg.
AdjustTimeSheetForDeletedProjectMessage. Sub-job ID where failure occurred: . Specific stage in the sub-job where failure occurred: . Does this failure block the correlated job group: Undefined. See the ‘Manage Queue’ page in PWA for more details.

Additionally enabling Verbose ULS logging for all Project Server events turns up this one:

10/14/2010 11:50:05.33        Microsoft.Office.Project.Server (0x14A8)        0x1434        Project Server Timesheet myzd Verbose PWA:http://project2010:82/PWA, ServiceApp:Project Server Service, User:i:0#.w|domainadministrator, PSI: Start ApproveProjectTimesheetLines(approvedTimesheetLines=’ ‘, rejectedTimesheetLines=… [GUID’s removed] … 10/14/2010 11:50:05.33        Microsoft.Office.Project.Server (0x14A8)        0x1434        Project Server Timesheet myzl Verbose Error is: GeneralItemDoesNotExist. Details: . Standard Information: PSI Entry Point: Project User: i:0#.w|domainadministrator Correlation Id: e63eca62-f9fb-40d6-af52-db59bff5b7cd PWA Site URL: http://project2010:82/PWA SSP Name: Project Server Service PSError: GeneralItemDoesNotExist (10000)

Resolution:

It took the enabling of Verbose logging to figure out the cause, the give away was the timesheet line delete job, it seems that for some reason the TS Line GUID’s above were causing the failure.

So the solution was relatively simple, identify the Timesheets (and respective lines) and delete them manually.

To that end I ended up creating a couple of SQL scripts;

Script 1:

Identify all projects which exist in the Published Database but not in Draft.

— Query to identify projects in Publish but not in Draft

USE ProjectServer_Published
SELECT PubProj.PROJ_UID, PubProj.PROJ_NAME AS Published, DrafProj.PROJ_NAME AS Draft
    FROM ProjectServer_Published.dbo.MSP_PROJECTS AS PubProj
    LEFT OUTER JOIN ProjectServer_Draft.dbo.MSP_PROJECTS AS DrafProj ON PubProj.PROJ_UID = DrafProj.PROJ_UID
    WHERE DrafProj.PROJ_NAME IS NULL

Script 2:

Identify all Timesheets with lines against projects not in the Draft database.

— Query to identify timesheets with lines against projects not in draft

USE ProjectServer_Published
SELECT MSP_TIMESHEETS.TS_UID, MSP_TIMESHEETS.CREATED_DATE, MSP_TIMESHEETS.TS_CACHED_RES_NAME, MSP_TIMESHEETS.TS_COMMENTS
    ,RepTSP.PeriodName, RepTSP.StartDate, RepTSP.EndDate
    ,MSP_TIMESHEET_LINES.PROJ_UID, MSP_TIMESHEET_LINES.TS_LINE_CACHED_PROJ_NAME
    FROM MSP_TIMESHEETS
    INNER JOIN MSP_TIMESHEET_LINES ON MSP_TIMESHEETS.TS_UID = MSP_TIMESHEET_LINES.TS_UID
    INNER JOIN ProjectServer_Reporting.dbo.MSP_TimesheetPeriod AS RepTSP ON MSP_TIMESHEETS.WPRD_UID = RepTSP.PeriodUID
    WHERE
    MSP_TIMESHEET_LINES.PROJ_UID IN (SELECT PubProj.PROJ_UID
        FROM ProjectServer_Published.dbo.MSP_PROJECTS AS PubProj
        LEFT OUTER JOIN ProjectServer_Draft.dbo.MSP_PROJECTS AS DrafProj ON PubProj.PROJ_UID = DrafProj.PROJ_UID
        WHERE DrafProj.PROJ_NAME IS NULL)
    ORDER BY CREATED_DATE

Note: For both script’s replace your ProjectServer_* name, and then run this script against your PUBLISHED database.

Running the 1st script is not mandatory, although it can be useful as in my case it identified a few more projects with this issue. However: Ignore the ‘eGlobal …” project(s) and do not attempt by any means to remove them, you have been warned!

The second script will identify line by line timesheets that need to be edited / deleted before you can delete from Published the problematic project. This needs to be done in the usual ways, probably by the Resource themselves unless using delegation or something similar.

Cause:

Good question! I was not able to identify the root cause of this one, although I did notice it occurring to me during a training session that I was hosting, in fact the issue occurred on the test project I was working on while testing the creation and use of Timesheet approval rules and of course submitting / approving / rejecting test timesheets. However despite that clue I was never able to reliably reproduce the issue, please leave a comment if you have any other ideas!

Hope that helps someone out there!